WHO WE ARE
Since 2010, MSS has been a trusted guide for our clients seeking to become world-class data-driven organizations. A single purpose drives us: to empower our clients by providing tangible and practical solutions that address their most complex challenges.
In an era where artificial intelligence is reshaping industries, navigating successful adoption is the next critical challenge. MSS is your trusted guide to the AI age. Our approach is built on a powerful combination of operationalizing your data and intuitive human-centered design. We don't just provide recommendations; we deliver intelligent solutions that are built for the people who use them, ensuring seamless integration and mission success.
LeJuan Strickland, Founder
15+
YEARS
30+
TEAM MEMBERS
45+
CLIENTS
100+
SUCCESSFUL PROJECTS
WHAT WE DO
We serve clients facing complex challenges across a variety of industries. Learn how we use data and human-centered design to help build a more prosperous, resilient, and equitable future.
Catalyzing growth, building resilient economies.
Preparing for an unpredictable world.
Building the workforce of tomorrow.
Powering resilient communities.
"Our team was thoroughly impressed with MSS's expertise in building our data infrastructure and fostering a data-driven culture. They truly are a strategic partner, and their excellent service has been instrumental in our organization's ability to navigate the ever-changing PFML landscape."
Associate Director, DC DOES
HOW WE DO IT
We empower our clients through a comprehensive suite of integrated services, designed to tackle complex challenges and drive impactful, lasting change.
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We help leaders define their ideal future and map the practical pathways to make it a reality. Our process helps you understand the landscape, envision what is possible, and design a foundational blueprint for success.
We place your customers, users, and stakeholders at the core of the innovation process to create solutions that are not only functional but also intuitive and elegant.
The ability to transform raw information into strategic intelligence is what separates industry leaders from the rest. We partner with you to unlock the full potential of your data assets, embedding analytics and AI into the core of your operations.
We help you move from incremental change to transformative results by reimagining your operations, optimizing organizational structures, and embedding agility at every level.
We deliver a comprehensive suite of business resilience and emergency management services designed to protect your people, assets, and brand reputation.
We help you move from transactional interactions to authentic, trust-based relationships. Our approach ensures every stakeholder feels heard, valued, and empowered to shape meaningful outcomes with you.
WHY WE DO IT
Workforce development is evolving, and leaders like our Senior Manager, Sydney Pedigo, ensure that change puts people first. At MSS, Sydney is driving transformation by rethinking how agencies view and serve their constituents, shifting from outdated “claimant” labels to a proper customer-focused approach.
By applying human-centered design principles, Sydney uncovers hidden pain points, identifies unmet needs, and builds intuitive, efficient, and empowering solutions. Her work ensures that innovation isn’t just about technology; it’s about people and the systems that support them.
See how Sydney is transforming workforce development and delivering impact at scale.
